Service for Jamaica Queens, all five NYC boroughs (Bronx, Brooklyn, Manhattan, Queens, and Staten Island), Long Island (Nassau and Suffolk), New Jersey, Connecticut, and Westchester County
How long will the service take?
Oil changes and standard maintenance are often completed the same day at our Queens Service Center. Larger repairs may require more time. You can review appointment times and availability anytime at:
https://www.johnstarkskia.com/service/scheduler.htm
Do I need an appointment?
Walk-ins are welcome for nearby customers in Queens and Brooklyn. Appointments help ensure the quickest turnaround. Book online:
https://www.johnstarkskia.com/service/scheduler.htm
How much will it cost?
We always provide an estimate before work begins. Pricing and current specials for New York and Tri-State drivers are available here:
https://www.johnstarkskia.com/service-specials.htm
What does this warning light mean?
Please stop by our Jamaica, Queens service facility. Our certified technicians can quickly identify and resolve the issue. Schedule a diagnostic appointment anytime.
Is this repair necessary right now?
We clearly explain what is urgent and what can wait. NYC driving conditions can exacerbate minor issues. Visit us for a professional inspection if you are unsure.
Can I wait while my vehicle is serviced?
Yes. Our lounge offers Wi-Fi and refreshments. Most Manhattan and Bronx customers wait if it is a quick job.
Do you offer shuttle or loaner vehicles?
Transportation assistance is available depending on the repair and daily availability. Please ask when scheduling.
Is this covered under warranty?
We verify the warranty status for your Kia and handle the paperwork on your behalf. If you purchased or serviced in the Tri-State area, we can usually pull your information fast.
When should I come back for my next service?
Most Kia models follow mileage-based intervals. With NYC traffic, those miles can add up quickly. We recommend checking your model's schedule online at checkout, or you can check it directly.
Did you rotate the tires or check the brakes and fluids
When you approve factory-recommended service, these items are included. Your inspection report lists all completed work. Our advisors are always available to review it with you.
Will this resolve the issue permanently?
We use trained Kia technicians and genuine Kia parts. Repairs include warranty protection. If something feels off later, please call us right away.
Can you show me what was wrong?
Yes. We can explain the condition and show the replaced parts when possible. We want you to feel confident in every decision you make.
Is there anything else I should prepare for?
If we notice additional items, we explain them clearly with options. You choose what works for you.
What if I delay the repair?
Some concerns can wait. Others can become more serious, especially with heavy traffic and potholes in New York. We explain the impact so you can make an informed decision.
Can I use coupons or a service plan?
Yes. We accept Kia service plans and offer coupons to customers across NYC and the surrounding states. Contact us to verify your plan is accepted. And check for specials before you arrive:
https://www.johnstarkskia.com/service-specials.htm
CONTACT AND LOCATION DETAILS
Service Department
92,26 172nd Street, Queens, NY 11435
Phone: (718) 425,4455
Service Manager: Henry Dominguez
Hours:
Monday to Friday: 8 AM to 5 PM
Saturday: 9 AM to 3 PM
Closed Sunday
Google Maps: https://maps.google.com/maps?q=92-26+172nd+Street,+Queens,+NY+11435
Sales Showroom:
139,03 Queens Boulevard, Queens, NY 11435
Phone: (718) 425,4455
General Sales Manager: Damian Corbett
Hours:
Monday to Thursday: 9 AM to 7 PM
Friday to Saturday: 9 AM to 6 PM
Closed Sunday
Google Maps: https://maps.google.com/maps?q=139-03+Queens+Boulevard,+Queens,+NY+11435
QUICK ACCESS
Schedule Service
https://www.johnstarkskia.com/service/scheduler.htm
View Service Specials
https://www.johnstarkskia.com/service-specials.htm
Contact Service Team
https://www.johnstarkskia.com/contact.htm
Get Directions
https://www.johnstarkskia.com/dealership/directions.htm